Privacy Policy

Thank you for accessing the Sunnychang Website (referred to as the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. It also details the steps we have taken to secure your data and your options regarding its collection and use.

By visiting the Site directly or through another platform, you accept the practices described in this Policy.

1. INFORMATION COLLECTION AND USE

Our primary goal in collecting personal information is to provide you with an efficient, meaningful, and customized wholesale and retail experience.

(a) Registration and Ordering: Before placing orders or using certain parts of the Site, you must complete an online registration form. You will be prompted to provide personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and payment information. We use this information for billing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing.
Note: Sunnychang does not store your full credit card details on our servers; all payments are processed through secure, third-party encrypted gateways (such as PayPal or Stripe).

(b) Email Addresses: We collect your email address to register your account, notify you of order status, send newsletters, and share special wholesale offers. Participation in newsletters is voluntary, and you may unsubscribe at any time.

(c) Cookies and Other Technology: Like most websites, Sunnychang uses cookies and web beacons to speed up navigation, recognize your access privileges, and track your usage.

  • Cookies: Small text files stored on your hard drive. They are necessary for the shopping cart to function. Our cookies are safe and are not “spyware.”

  • Web Beacons: These help us determine if a page has been viewed and how many times, helping us optimize the Site content.

(d) Log Files: Our servers automatically recognize the URL from which you access the Site. We may log your IP address, ISP, and date/time stamps for system administration, order verification, and troubleshooting.

(e) Age Restriction: We respect children’s privacy. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any information to us and rely on a parent or guardian.

2. INFORMATION USE AND DISCLOSURE

(a) Internal Use: We use your information to process orders, provide customer service, and improve our Site’s layout and content. We may share this information with affiliates under Sunnychang’s control to facilitate these services.

(b) Communications with You: We will use your info to send confirmation emails, order updates, and service-related announcements (e.g., temporary maintenance). You cannot opt-out of “transactional” emails related to specific orders you have placed.

(c) External Use (Third Parties): We do not sell, rent, or trade your personal information. We only disclose information to third parties in these specific instances:

  • Logistics Partners: We share your name, address, and phone number with shipping carriers (e.g., DHL, FedEx, UPS, EMS) to ensure delivery.

  • Payment Processors: We provide your data to financial service corporations to authorize and complete transactions.

  • Legal Requirements: We may disclose information in response to law enforcement requests, court orders, or to protect our legal rights and prevent fraud.

  • Business Transfers: If Sunnychang merges with or is acquired by another company, your information may be transferred as a business asset, subject to the existing Privacy Policy.

3. DATA SECURITY

Sunnychang incorporates physical, electronic, and administrative procedures to safeguard your data. We use Secure Sockets Layer (SSL) encryption for all financial transactions. Access to your personal information is restricted only to employees who need it to perform a specific job (e.g., customer service or shipping).

While we use industry-standard precautions, please understand that “100% security” does not exist online. We encourage you to use strong passwords and keep your login credentials confidential.

4. OPT-OUT / CORRECTIONS

Upon your request, we will:

  1. Correct or update your personal information.

  2. Stop sending promotional emails to your address.

  3. Disable your account to prevent future purchases.

You can make these requests by contacting our Customer Service Team via email or WhatsApp. Please do not send sensitive payment info (like card numbers) via email.

5. UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post the changes on the Site so that you are always aware of what information we collect, use, and disclose. We encourage you to review this Policy periodically.

Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:
Email: [email protected]
WhatsApp: +8618998867509

Sunnychang — Your Trusted Soccer Jersey Partner.